Privacy policy

TheBigDay.com has created this Privacy Policy in order to demonstrate and explain our firm commitment to privacy. The following statement discloses the information gathering and dissemination practices for the TheBigDay.com web site.

TRUSTe has reviewed the following aspects of this web site:

1. What personally identifiable information TheBigDay.com collects.
2. What personally identifiable information third parties collect through the web site.
3. What organization collects the information.
4. How TheBigDay.com uses the information.
5. With whom TheBigDay.com may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under TheBigDay.com control.
8. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should first contact Customer Service by e-mailing us at or by calling +1 (800) 304-1141. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/consumers/watchdog_complaint.php). TRUSTe will serve as a liaison with the Web site to resolve users concerns.

TheBigDay.com strongly believes in protecting the privacy and confidentiality of our customers' personal data, including the individually identifiable information provided by you during the registration process. Our Privacy Policy explains what information we collect about our customers, how we use the information we collect, how we protect the security and confidentiality of customer information and what you should do if you have any questions or comments.

TheBigDay.com does not sell, license, or rent any identifiable information about you to any third party without your consent and will scrupulously protect the individually identifiable information you provide to us. Other than anonymous, aggregate data, when you are on the honeymoon registry web site powered by TheBigDay.com and are asked for personal information, you are sharing that information with TheBigDay.com, and our wedding planning and travel partners as required to fulfill your request unless it is specifically stated otherwise. If data is being collected by any company other than TheBigDay.com, and our wedding planning and travel partners as required to fulfill your request you will be notified prior to the time such data is collected. If you do not want your data to be shared, you can choose not to allow the data transfer by not participating in the offered service.

Depending upon what portion of the web site you are in, you may be asked to provide different types of information.

If you visit the honeymoon registry web site provided by TheBigDay.com only to browse our site and view our content, we collect and store only the following:

• the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account);
• the date and time you access our site;
• the Internet address of the web site from which you linked directly to our site;
• the browser type and version number you used to access our site.

(Mandatory)  We use this information when wedding guests search for a wedding couple's list on our site. when a wedding guest performs a search, we display the first and last names, plus city and state, of all of the registries that match the search criteria. We will also use this information in the welcome message to you when you login, as well as in e-mail messages (in the subject and or the body of the message) that you ask us to send to your friends and family when you want to either send someone the link to your list, or send them a message inviting them to sign up and make their own list.

  Note that they'll only be able to find your lists if you've checked the Allow people to search for my lists checkbox on your account information page.

(Mandatory)  We will use your e-mail for the following:

• When you've forgotten your password and ask us to e-mail it to you.
• When you send your list to someone, we'll CC: you on that e-mail so that you see exactly what was sent to them.
• When we print and mail your gift cards, we'll e-mail you and the person who bought you that activity so that you know the gift card is on its way.
• When your friend or family member has lost the link to your list, and wants to find your list, they can enter your e-mail address to search for your lists.
• When we have news or reminders regarding your registry with us, such as new activities you might wish to add or reminders about certain tasks you need to accomplish as your honeymoon draws near.

  Note that others will only be able to find your lists if you've checked the Allow people to search for my lists checkbox on your account information page.

(Optional)  We collect the wedding guests' email in two different places:

1. When the wedding couple enters it in order to send the wedding guest links to their wedding web page or registry, and
2. When the wedding guest buys a gift for a wedding couple, they may give us their email address in order for us to send them a purchase confirmation.

• Announcement "postcards" on behalf of the wedding couple.
• Purchase confirmations following a gift purchase.
• Other confirmations (such as a printing/mailing confirmation) regarding a gift purchase.
• Other announcements specifically involving the wedding couple for whom you purchased a gift.
• Customer support issues regarding their purchase, or to help us contact the wedding couple in emergencies.
• A customer satisfaction survey following their purchase.
• Special offer emails from TheBigDay. The wedding guest may opt out of receiving these emails either by unchecking a box during the gift purchase checkout process, or via a link in any email received from TheBigDay.

(Mandatory)  We will use this to identify you in our system. We recommend you use your email address as your login.

(Optional)  We will only use your phone number to contact you in case of a problem or issue with your registry. For instance, if a guest buys you an item at the last minute, and it's too late for us to mail you your gift card, we'll call you to let you know how we're handling the gift with the activity or tour operator. We will not use your phone number for solicitation purposes.

If you choose to tell us how you found us, we'll use that information to determine how each of our marketing channels are performing.

(Mandatory)  This contact information allows us to mail your gift cards for the activities your guests purchase for you on our site. We also use the city and state fields to allow people to identify your list by name and address, after they've searched for you and found more than one wedding couple with the same or similar names.

  Note that they'll only be able to find your lists if you've checked the Allow people to search for my lists checkbox on your account information page.

During the registration process, when updating registration information and at other times, you may be asked to provide personal information such as your name, e-mail address, postal address, phone, etc. In addition to registration we may ask you for information at other times, including when we make special offers and promotions to users of our site, conduct surveys or sell products. Our online surveys may ask you for contact information (i.e. your e-mail address) or demographic information (i.e. zip code, age, or income level). We use the data from our surveys to help us enhance our services.

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend?s name and e-mail address. We will automatically send the friend a one-time e-mail inviting them to visit the site. We do not store this information in our databases.

If you give us your information as part of a request for travel assistance, that information will be used only for the purpose of helping you book your travel. We work with travel specialists from partner companies to help you with your travel, and these travel specialists will also only use your information for the purpose of booking your travel.

If you give us your information as part of a request for wedding planning assistance, that information will be used only for the purpose of helping you plan your wedding. We work with wedding planning specialists from partner companies to help you with your wedding, and these specialists will also only use your information for the purpose of planning your wedding.

If you use our message boards, you should be aware that it is a third party message board application and any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. Additionally, we reserve the right to block postings from or terminate the account of users who use these services in a manner inconsistent with our Terms of Use.

In addition to the above information, TheBigDay.com also stores information in the form of cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We use cookies to deliver content specific to your interests, to track the areas on our site that you visit, to remember your selections on certain pages for you from previous visits to those pages, and to streamline the login process. You can adjust your browser settings to reject all cookies or to require your consent to any cookies, but this may prevent you from enjoying all of the features of our site. A cookie can't read data off your hard disk. TheBigDay.com cannot read cookie files created by other sites, nor can other sites read information from cookies created by TheBigDay.com.

In certain cases, we do link the information we store in cookies to personally identifiable information you submit while on our site.

If you choose to use the auto-login feature for your registry, we link the information we store in a cookie on your machine to your personally identifiable information (name, address, phone, etc. from your registry) in order to log you in to your registry.

If you are purchasing a gift from a registry and you choose to send an email announcement of your gift, your email address is temporarily stored in a cookie that is deleted upon completion of your purchase.

Please be aware that when accessing other web sites that have links on or are linked to our site, personally identifiable information may be collected about you. The information practices of those web sites linked to TheBigDay.com are not covered by this Privacy Policy.

TheBigDay.com uses third-party web analytics tracking tools that utilize cookies in order to provide us with analytical information. We use the information we collect to measure the number of visitors to the different sections of our site, to gauge how our various partners are driving people to our site, to resolve compatibility problems with certain versions and types of web browsers, and to help us make our site more useful to visitors.

TheBigDay.com is committed to protecting the privacy of children and to complying with the Children's Online Privacy Protection Act (COPPA). TheBigDay.com does not intentionally or knowingly collect personal information from children under the age of 13. Parents are requested to supervise their children's online activities and consider using available parental control tools to help provide a safe online environment. For additional information about COPPA, visit the U.S. Federal Trade Commission Web site at http://www.ftc.gov.

TheBigDay.com continually seeks to improve the quality of services that it offers to you so that we may better meet your needs. As part of this process, TheBigDay.com collects information from our customers that is voluntarily provided as well as data regarding your usage of the web site. This information is used in the following and other similar ways:

• Internally, TheBigDay.com along with our wedding planning and travel partners as required to fulfill your travel request, uses individually identifiable information about you to improve its marketing and promotional efforts, to statistically analyze site usage, to improve product offerings, and to customize the TheBigDay.com web site and system content and layout.
• TheBigDay.com uses a third party web analytics tool that helps us collect and analyze the following:
  • the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account);
  • the date and time you access our site;
  • the Internet address of the web site from which you linked directly to our site;
  • the browser type and version number you used to access our site.
  We use this information to measure the number of visitors to the different sections of our site, to gauge how our various partners are driving people to our site, to resolve compatibility problems with certain versions and types of web browsers, and to help us make our site more useful to visitors.
• TheBigDay.com may also provide third parties with aggregate (summary) information regarding many users of the web site. For example, we might inform third parties regarding the number of users of our site and the activities they engage in while on our site. This information will contain nothing that can identify you or your personal information.
• Rarely, TheBigDay.com may need to contact you regarding questions you may have or troubleshoot system problems that you are experiencing.
• Finally, TheBigDay.com may be required to disclose individually identifiable information by court or administrative order such as a law, regulation, search warrant, or subpoena, or in order to identify, contact or bring legal action against someone who may be violating TheBigDay.com's Terms of Use policy or may be causing injury to TheBigDay.com's or another's rights or property.

This Web site contains links to other sites that are not owned or controlled by TheBigDay.com. Please be aware that we, TheBigDay.com, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

TheBigDay.com considers the security of individually identifiable information to be a serious and important matter. To protect the security of data, TheBigDay.com's web and database servers are hosted in a secured physical and network environment and efforts are made to secure web servers, networks, host operating systems and databases against unauthorized access. Please remember that the security measures taken by TheBigDay.com are not foolproof; no web site can guarantee that information will be protected in all situations. However, TheBigDay.com can guarantee that it will take all appropriate industry standard measures to protect the information that you provide to us.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). [To learn more about SSL, follow this link.]

You can always contact us at , or 919 SW Taylor Suite 200, Portland, OR 97205, or at +1 (800) 304-1141 in order to delete your individually identifiable information from our systems and update the individually identifiable information that you have provided to us. Please contact us if you have any questions or comments regarding this Privacy Policy.

TheBigDay.com may change this Privacy Policy at any time by posting revisions to our web site.

For minor changes please return back to this statement for the latest policy. We will use personal information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.